June 2, 2017

New Zealand Booking Policy

EMBARQ BOOKING POLICY
  • 25% of the tour cost has to be paid to confirm booking
  • Balance 75% amount of the tour cost to be paid on or before 15th August
EMBARQ CANCELLATION POLICY
  • If a tour booking is cancelled up to 30 days prior to the start date, 25% of the tour price will be charged and balance 75% will be refunded
  • If a tour booking is cancelled 29-15 days prior to start date, 75% of the tour price will be charged and balance 25% will be refunded
  • If a tour booking is cancelled 14 days prior to the start date, 100% of the tour price will be charged. There will be no refund.
  • If the tour is cancelled by Embarq for any unavoidable circumstances, 100% of the tour price will be refunded
EMBARQ CHILD POLICY
  • Children between the age group of 0 to 4 year are not allowed on Embarq tours
  • Children between the age group of 5 to 10 years get up to 20% discount on the tour cost
  • Parents have to additionally bear the cost of a child safety seat (if applicable) and insurance
  • Children with 11 years of age and above will be charged 100% tour cost